OUR STORE POLICIES
We founded A2 Music Publishing with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
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DIGITAL RETURNS POLICY:
If there is a problem with your order, or you need to make an exchange, we'd like to speak with you to ensure a satisfactory resolution. A maximum of 2 exchanges or edits is allowed.
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Please call us at 1-706-829-8789 or email a2musicpublishing@gmail.com
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FOR HARDCOPY RETURNS:
If there is a problem with your order, or you need to make an exchange, we'd like to speak with you to ensure a satisfactory resolution. A maximum of 2 exchanges or edits is allowed.
Please call us at 1-706-829-8789 or email a2musicpublishing@gmail.com
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READY TO MAKE A RETURN?
• Always include an invoice from your order.
• Always return a package via a traceable method.
• You are responsible for return postage on returns.
• Your credit will be made available to you once we have received and processed your return.
• No authorization is required for your return, but including information ensures your return's accurate and speedy credit.
• You may return multiple orders in one box.
• You will receive a separate credit per invoice. Returns for items paid by credit card will be credited to that card.
STEP 1
Enclose a copy of the invoice.
STEP 2
Return package to:
24 University Pl
Statesboro, GA 30458
